An invite link isn't working
Updated 2026-09-13
For an invitation to be accepted, all of these must be true:
- It hasn't expired. Invites are valid for 7 days. If it's expired, ask the household owner to send a new one.
- It hasn't been used. Each link adds one person. If someone else already used it, or you joined with it before, ask the owner for a new link.
- You're not already in a household. Each account can be in one household at a time. If you're in another household, you'd need to leave it first (which signs you out).
- The household has room. Households are capped at 10 members.
Owner side
The owner can open Settings → Household, revoke the old invitation, and create a fresh one. See Inviting someone.
Questions this answers
- Why won't the invitation link work?
- "This invite has expired" — what now?
- Someone else already used my invite link.
Still need help?
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