Photos or images aren't loading

Updated 2026-09-02

Recipe and memory photos are stored online and cached on your device after the first view.

Try these in order

1. Check your connection. Offline, only photos you've already viewed are available.
2. Pull to refresh the Recipes or recipe screen.
3. Give it a moment. Right after an import or upload, a photo can take a few seconds to finish processing.
4. Reopen the app. This re-establishes the image cache.

If uploads are failing

If you see "Your household's photo storage is full", you've hit your storage allowance. Delete some photos, or upgrade to ReciLore Full for more space — see Photo & content storage limits.

Last resort

Settings → Account → Reset Offline Data clears this device's cache so everything re-downloads. It doesn't touch anything on the server. See Resetting offline data.