The app won't open my household

Updated 2026-09-02

If ReciLore can't load your household after sign-in, it shows a "Couldn't open household" screen with a few options:

• Try again — most load failures are a brief network hiccup. This retries.
• Clear invitation — appears if there's a pending invitation link stored on the device that belongs to a different account. Clearing it lets ReciLore load the household for the account you're actually signed in as.
• Sign out — sign in again, or with a different account.

First run with no signal

If you've just installed ReciLore and have no connection, you may see "Connect to the internet once to prepare offline access." Get online briefly so ReciLore can download your household, then it works offline afterward.

If none of this helps, email us.